Privacy Policy

SOP Instruments (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you in the following ways:

Personal Information

When you place an order, contact us, or create an account, we may collect: full name, email address, phone number, billing and shipping address, payment information (processed securely by third-party payment providers).

Non-Personal Information

We may automatically collect certain information, such as IP address, browser type, device information, pages visited and time spent on our website. This data helps us improve our website and customer experience.

2. How We Use Your Information

We use your information to: process and fulfill orders; communicate with you regarding orders, inquiries, or support; improve our products, services, and website functionality; prevent fraud and enhance website security; comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only with: payment processors (to complete transactions securely); shipping carriers (to deliver your orders); service providers who assist with website operations. All third parties are required to keep your information confidential.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to: improve website performance; remember user preferences; analyze website traffic. You can choose to disable cookies through your browser settings; however, some features of the site may not function properly.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to: access your personal information; request correction or deletion of your data; opt out of marketing communications. To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

SOP Instruments does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us